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Visine from Johnsons

This is a discussion on Visine from Johnsons within the Aqua Lounge forums, part of the Aqua Lounge category; Long story short, a few months ago i bought a visine eye drop and i used it about three times ...

  1. #1
    BaoBeiZhu is offline Forum Resident
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    Default Visine from Johnsons

    Long story short, a few months ago i bought a visine eye drop
    and i used it about three times and it always burns my eye.
    so i emailed them and said this product sucks, and it burns my eyes and my gf also used it and got the same result so it wasnt just me.

    anyways, they then gave me a reference number and told me to call, but i never did.

    Now their sending mails to my door once every 3 weeks!
    asking me to fill out this form about my visit to the doctors IF i went, and how my eye is doing

    now my question is.. should I bother?

  2. #2
    gklaw is offline Master of Nothingness
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    Default

    I think they are covering their back end in case you decide to sue them

  3. #3
    BaoBeiZhu is offline Forum Resident
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    sue them?
    but i didnt go to the doctors to check up or anything, guess like they win already

  4. #4
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    jobber604 is offline Junior Member
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    You should have gone to see the doctors, then you have a legitimate claim that their product had indeed caused a reaction of some sort. However, since you did not document your visits or see the doctor at all, they're just taking measures on their end of things.

    Depends how far you want to take this issue.
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  5. #5
    BaoBeiZhu is offline Forum Resident
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    It doesnt bother me anymore as I switched product, but with all these mails comming from them I was concerned if they were going to turn around and sue me !

  6. #6
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    Grete_J is offline Forum Resident
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    It's called quality control. I believe J&J genuinely cares about their product & possible side effects. If I were you, I would've filled out the forms. Then you would've been able to contribute to helping a company not produce defective products & other consumers not going through what you did.
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  7. #7
    BaoBeiZhu is offline Forum Resident
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    yeup, i filled it out. mailing it back on the way to King eds !

  8. #8
    FishFreaks is offline Forum Novice
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    next time ur out drinking with your friends put a few drops in somones drink and see what happens after they drink it!!(too funny)
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  9. #9
    BaoBeiZhu is offline Forum Resident
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    dont get it..

  10. #10
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    effox is offline Super Moderator
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    It doesn't just give them the runs, this can be extremely dangerous and cause heart palpitations in extreme cases. I've seen this happen to my teacher and co-worker and they both went to the hospital thinking they were going to have heart attacks.

 

 
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