amazing customer service

[theDeanoRama]

I'm a very strong +1 here. I was directed to Rogers by a member when I was looking for some plants. I've now been there a number of times and everyone there is always helpful. I've special ordered the new Fluval co2 units as well as plants. The turnaround was fast on these special requests, even though its a bit further out it's definitely worth the trip every time! The gentleman I was dealing with this Saturday when it came to plants was extremely knowledgeable and helpful. I wish I got his name, from the sounds of it he's been in the industry a every long time and I'm glad I bumped into him.

[ninez]

+1 .. I don't shop there often.
But when I do, it's always EXCELLENT service!!

[jobber604]

just wanted to thank roger for helping me out and finding the missing piece of my tank
kudos to him and his staff!

[Rogers Aquatic]

Glad we could help out!

Roger

[luckylux99]

rogers is the best in the business there is no other store in comparison i dealed with roger for 2 years now. All the staff are very helpful and don,t try and over sell something you don,t need. roger himself help walk me thru building my system . since. then i have built 4 reef systems thanks to roger thrashing thru some ideas of mine and helping me fine tune them . Truly a good friend and a wonderful place to shop

[JohnnyAppleSnail]

I went to Rogers for the first time last week looking for replacement bulbs,I also ended up buying Fish,Substrate,and plants. Service was friendly and helpful,glad I popped in for I know I'll be going back many times in the Future.

[bingerz]

+1 First time ive been to Rogers and everyone was friendly and helpful. Bill helped me out alot and answered all my questions. i'm in the middle of cycling my tank and Bill gave me a bag of some filter water from one of the tanks to help me out. definitely come by again!

[discuspaul]

Haven't met Eric yet but he sounds like a great addition to the Staff. I've been to Roger's many times over the past year and a half, and I always get super, knowledgeable service from Jennifer, Bill, Tracy, and Roger himself.
IMO it's certainly one of the best, if not the best, LFS in the lower mainland for cleanliness, healthy fish stock, huge product variety, and the best plants !
Hard to beat.

[marcel]

i'll second all those comments. great place for good advice and freindly service.
the baby oscars are doin great thanks to their advice. could spend hours lookin at their stock and still not see it all. cant wait to come look around some more!!

[microfiche.]

+1 definitely, they have been great to me ever since perky's!! Oh ya..