i know the thread is old but reading all the negative comments about this store and how there is no guarantee on the fish and how he should refund. for one hes not a corporate buisness so that one fish that you bought died he should give u a refund and be out the money? like you said all his other fish that were in that tank didnt died so how is that his problem. ive been buying fish from him for over 2 years and ive yet to have a problem. his prices are responable and he will also order fish in for you which living in chilliwack where the selecrion is shit is a awesome perk. As far as attitude goes, if i had someone nagging at me about a 5$ fish that died i would hang the phone up too like he said no refunds.