3 stealth pro 250w's went in to Petsmart tonight for store credit.
So they are giving credit for the "non" Stealth heaters too even though there is no recall for them? Which location please?Just a follow up to my last post. I went to PetSmart today and they got the manager and offered me credit or a replacement heater and I took the credit. $103 for 2x250 W Stealth (non-Pro). They were very good about and apparently, there have been a lot of people going in. There was a guy doing the same thing as me as I was leaving. I used the $ to get Fluval M series (wanted to try an M but they didn't have it), a bottle of Prime, and a jar of Nutrafin Max Pleco Logs. Still have enough credit left for some fish, and wanted some otos or Farlowellas, but they were too busy.
to my knowledge ,only the stealth "pro" is what petsmart is taking back. I recently had a visitherm heater go bad, emailed marineland about it and they sent me a new one and didn't want the old one back apparently as the email said nothing about returning it, nor did the package the new one came in. They were very good about replacing it fast and easy.So they are giving credit for the "non" Stealth heaters too even though there is no recall for them? Which location please?
If it's a stealth pro 100, 200 or 250 watt heater they should be taking them back below is a copy of the letter Petsmart sent out. Should tell them to contact the other stores or their main office to verify it. They can even google it.... it's on almost every aquarium related forum on the net. If nothing else , contact Marineland and they will take care of your heaters. Replaced my visitherm heater and never asked for a receipt, how long I had it or even requested the old one to be sent back.Well, I knew about this problem ... water change yesterday in my 90 and pulled the stealth ... this is what it looked like! So off I went to PetSmart. They wouldn't take it back without a receipt. So here I am reading up on everyone's done.