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I bought a Finnex FugeRay (18 inch) just several months before Finnex disappeared from Canada.
It worked great and I had no problems with it. I was using it for my 5g tank and it randomly broke.
I was feeding my fish in my other tank and the FugeRay started to flicker and went out. Tried several different things like unplugging it and plugging it back into different outlets. It's just dead :/
I ran it 11 hrs a day for my DSM tank. I've ran it for even longer than that in the past for other things and never had issues.
I don't know if the warranty has expired but then again, Finnex isn't in Canada anymore so I'm not sure what to do.
Should I contact Finnex in the US and see if they could help me out? I could buy from them on Amazon.com as well (probably upgrade to the Planted+), but that's sorta my last option I'd make.
Anyone have suggestions for how to fix this or perhaps a light of similar specifications that I could get within Canada?
Please help me, I'm really down on my luck
It worked great and I had no problems with it. I was using it for my 5g tank and it randomly broke.
I was feeding my fish in my other tank and the FugeRay started to flicker and went out. Tried several different things like unplugging it and plugging it back into different outlets. It's just dead :/
I ran it 11 hrs a day for my DSM tank. I've ran it for even longer than that in the past for other things and never had issues.
I don't know if the warranty has expired but then again, Finnex isn't in Canada anymore so I'm not sure what to do.
Should I contact Finnex in the US and see if they could help me out? I could buy from them on Amazon.com as well (probably upgrade to the Planted+), but that's sorta my last option I'd make.
Anyone have suggestions for how to fix this or perhaps a light of similar specifications that I could get within Canada?
Please help me, I'm really down on my luck