The Hagen T5 HO Linear lighting system that came with my tank does not seem to be working. Everytime I plug it into the wall, one bulb fires up for about 3 seconds, then shuts off, the other bulb does not fire at all. I noticed when putting the bulbs in that one had a bit of a rattle to it, so I think perhaps the bulb is shot, but don't have another to test it.
This is brand new, does this sound like a bulb problem or ballast problem? I had to get a new tank already (kit came with tank, light, stand) as it had a bit of damage on one side suggesting it had a rough time in shipping as well.
Should I order a replacement and take this back, or try changing out some bulbs?
This is brand new, does this sound like a bulb problem or ballast problem? I had to get a new tank already (kit came with tank, light, stand) as it had a bit of damage on one side suggesting it had a rough time in shipping as well.
Should I order a replacement and take this back, or try changing out some bulbs?